Refund policy


Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day of the conclusion of the contract.

The revocation does NOT apply to digital or informative content, such as trend information.

To exercise your right of withdrawal, you must contact us at

The PatternClub UG., Grenzstrasse 49, 47799 Krefeld /Germany, eMail : a.doubacis@patternclub.eu

by means of an unequivocal declaration by letter or eMail sent by post about your decision to revoke this contract.

To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of the revocation

If you revoke this contract, we must refund all payments we have received from you, excluding delivery costs, immediately and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.

If you have requested that the services should commence during the withdrawal period

you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you notify us of the exercise of the right of withdrawal with regard to this contract compared to the total scope of the services provided for in the contract.